Frequently Asked Questions - NCLEX FAQ - ReMar Review NCLEX Virtual Trainer by Regina MSN, RN

NCLEX Virtual Trainer

Simply navigate to the NCLEX Virtual Trainer page and select your curriculum level.

Standard enrollment is an initial 3-month subscription with 30-day auto-renewal at $50/ mo. You may cancel your subscription at any time without penalty using your account settings in your NCLEX Virtual Trainer Account.

If you have canceled your account and need to rejoin the Virtual Trainer click this link here!

The goal here is to get into the VT, get your license, and get out!

  • Here’s how to cancel
  • Sign in to your VT Account.
  • Go to your Account Settings
  • Billing
  • Manage
  • Cancel Account

If you have forgotten your password, please navigate to the login screen and click ‘Forgot Password’ then enter your email address and click retrieve. Instructions will then be sent to your email on how to access your account. Please note that you must use the email address that you registered with. Some mail services may flag the automatic password retrieval message as spam; therefore we recommend that you check your spam/junk mail folder as well.

Please review our password policy below:

  • must be at least six characters in length.
  • must contain one upper case letter, one lower case letter, and one number or symbol.
  • cannot be the same as your username.

If you are unable to locate the log-in retrieval email (or no longer have access to the originally registered email address), please contact for further assistance.

Some state Boards of Nursing (BON) require students that have taken NCLEX multiple times take a remedial course, secondary review, or provide a letter of completion. While this is not the case for most boards, it is important to check with your direct BON to determine your specific needs. The NCLEX Virtual Trainer does provide a certificate at completion that can be printed at your request.

The NCLEX Virtual Trainer access is available for online use only. Any print, physical copies, or offline copies of ReMar Review for NCLEX Virtual Trainer content are unauthorized reproductions and are considered illegal.

Specific content available with your subscription can be printed and saved for your records such as your “Notes”, “Completion Certificate”, and documents uploaded to the section marked as the “File Vault”

Attempts to use system commands or third-party utilities to capture/print/save/copy unauthorized ReMar Review content shall be considered copyright infringement and breach of Terms of Service.

Activity is monitored diligently and repeated attempts to circumvent this may lead to account suspension, termination without refund, and/or legal action.

The NCLEX Virtual Trainer is fully compatible across all common computing and mobile devices including: desktop computers, laptops, tablets and mobile phones with modern browsers. No additional plugins or custom software installation is necessary. The minimum and recommended “System Requirements” may change minimally as needed as browsers, operating systems and application updates are made.

Virtual Trainer subscriptions require an active internet connection. At this time, our interactive products are not available offline.

About ReMar

All digital and printed NCLEX resources by ReMar Review products can be purchased directly from

If you have completed your purchase but do not receive a receipt or tracking information by email within 24-hrs please contact

You can also find printed resources by ReMar Review such as Quick Facts for NCLEX with select third-party online retailers including,,, and In order to ensure that you get the most up to date content, we recommend purchasing through our website.

All ReMar Review for NCLEX products including books, workbooks, and lecture materials are up-to-date with changes for NCLEX.
*Free materials such as content on our blog, social media posts, and ReMar YouTube videos are current to the time produced.

Our comprehensive NCLEX review courses are the best on the market. Based upon refunds issued with for our money back guarantee our pass rate with ReMar Review for NCLEX is 99.2 %.  As a self-guided program, students are not required to report their follow through, study times, or results. In this case, we defer to the growing number of daily students testimonials.


If something is missing from your package we’d love to help take care of that for you. Within (10) days of receiving your order, send us a picture of the items received along with a picture of your packing slip to

Please be sure to verify the correct name and email address used when the order was placed and we’ll take care of this for you. After the (10) day period the student is responsible for replacement costs. No exceptions.

Typically, you should receive your order within 4-5 business days. Please allow additional time for shipments to U.S. Territories, PO Boxes, Hawaii, Alaska or Military APO/FPO addresses.

We can ship to international locations other than U.S. Territories and Military APO/FPO addresses. However, additional fees and the price of customs will be incurred.

Once an order has shipped out, you will receive an email with the tracking number. Just copy the tracking number and go to the UPS, FedEx or USPS website, depending on who shipped your package, and enter in your tracking number for an update.

We ship Monday through Friday. We don’t ship on the following holidays: New Year’s Eve, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, and Christmas.

As soon as you can, call our Customer Service Department at 1-855-625-3966 and they will be able to help you. Once the order has shipped you will be responsible for re-delivery charges.

The supplemental NCLEX Virtual Trainer materials do require a signature for deliver. Otherwise, we do not require a signature for other packages.


Products and services by ReMar Review are non-refundable.

Provisions can be made for an equal exchange for replacement services where an emailed request is made within 10-days of receiving a purchased product.

Return of non-deliverable and unused orders will be considered a cancelation and subject to a restocking fee of up to 20% if the customer no longer wishes to receive the purchased product. Shipping charges incurred will be deducted from any returned funds. 

Live review classes may be canceled at the sole discretion of ReMar Review for NCLEX without advanced notice due to emergency situations. In the event of cancelation of a Live NCLEX Review students will receive fifteen days of online access for each day canceled.

ReMar Review values your privacy and will not sell your information to a third-party. Click here to read and review our complete privacy policy. 

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